Privacy Policy
Last updated: March 31, 2026
1. Introduction
Welcome to CHESS.PGN ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you use our chess learning and tournament platform.
2. Information We Collect
We collect information you provide directly to us when you:
- Create an account: Name, email address, and password.
- Complete your profile: Profile picture, bio, chess rating, and other optional profile details.
- Participate in tournaments: Tournament registrations, game history, and results.
- Use our messaging features: Messages sent through our chat system.
- Contact us: Any information you provide in support requests.
We also automatically collect certain information when you use our platform:
- Device information: Browser type, operating system, and device identifiers.
- Log data: IP address, access times, pages viewed, and referring URLs.
- Usage data: Lessons completed, tactics solved, games played, and learning progress.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Provide, maintain, and improve our platform and services.
- Track your learning progress and chess performance.
- Facilitate tournament organization and participation.
- Enable communication between users (messaging, coaching).
- Send you service-related notifications and updates.
- Detect, prevent, and address technical issues and abuse.
- Analyze usage patterns to improve user experience.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our platform. You can control cookies through your browser settings. For more details, see our Cookie Policy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
- With other users: Your public profile information (name, rating, bio) is visible to other users.
- Service providers: Third-party services that help us operate our platform (hosting, analytics).
- Legal requirements: When required by law or to protect our rights and safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of passwords, secure data transmission (HTTPS), and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data.
- Rectify inaccurate or incomplete information.
- Request deletion of your personal data.
- Restrict or object to the processing of your data.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us through the information provided below.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@chess-pgn.com